FAQ
General Questions:
Cape Breton Shops is an online marketplace that showcases local businesses and products from Cape Breton, making it easy to shop locally online.
Our platform connects shoppers with local businesses. You can browse, select products, and purchase directly from sellers.
No, you can shop as a guest, but creating an account allows for a faster checkout and order tracking.
Yes, we use secure payment processing and data encryption to protect your personal information.
Orders & Payments:
We accept major credit cards, PayPal, and other secure payment options.
This depends on the seller’s policy. Contact the seller directly for modifications or cancellations.
Log in to your account and go to the “Orders” section, or check your email for order updates.
Yes, digital gift cards are available for purchase.
Shipping & Delivery:
Shipping times vary depending on the seller and your location. Estimated delivery times are provided at checkout.
Some sellers may offer international shipping. Please check individual product listings for availability.
Yes, once your order is shipped, you will receive a tracking number via email.
Many sellers offer local pickup. You can check the shipping options during checkout.
Returns & Refunds:
Each seller has their own return policy. Please review the seller’s policy before making a purchase.
Contact the seller directly through your account, or refer to the return policy listed on the product page.
Notify the seller immediately with photos of the item. They will assist you with a replacement or refund.
Discounts & Promotions:
Yes, we occasionally offer promotional discounts. Subscribe to our newsletter to stay updated.
No, only one promo code can be used per order.
Yes, we run sales during holidays and special events. Keep an eye on our website for announcements.
Seller Information:
You can apply to become a seller by filling out the registration form on our website.
We provide exposure, secure transactions, and marketing support to help you reach more customers.
Yes, there may be a small commission fee on sales. Check our seller terms for details.
Sellers have access to a dashboard where they can add products, manage inventory, and track orders.